Do your change advisory board (CAB) meetings go on endlessly? Don’t worry, help is at hand with some ideas on how you can help your business succeed.
Find out more about IT500 – Scotland’s biggest IT service management (ITSM) and IT Operations Management conference, in Edinburgh on the 25th October
What’s holding up widespread ITAM adoption? And are IT organizations really acting in the best interests of the business without ITAM? We think not.
IT service management has helped IT orgs change from being providers of technology to being providers of value-creating services, but we can’t stop there.
Ten top tips for dealing with a major incident without having to hide under your desk, chain smoke, or drink a bottle of vodka. See more here.
IT automation is the cornerstone of successful ITSM. But is still considered by many as difficult to implement and costly. How can you avoid these pitfalls?
What was the primary driver behind you last changing your ITSM tool? Lack of flexibility? Security issues? Please share via our poll.
How would you explain some of your ITSM activities to a five-year-old? Or even to somebody outside of your IT Support team for that matter?
A comprehensive list of links to access ten analyst reports for free including the Gartner ITSSM Magic Quadrant, and Ovum Decision Matrix.