When it comes to cloud migration, IT decision makers often worry about things such as moving complex workloads and possible data loss – but it doesn’t have to be problematic. In this article we share eight tips for building a seamless cloud migration strategy that will help your organization to get things right.
Month: April 2019
The service desk can be a stressful environment. The sheer number of calls – and the potentially stressful nature of those calls – can progressively affect agents and their wellbeing. This article looks at possible wellbeing issues on the service desk and offers advice on how to best tackle, or ideally, prevent them.
This article shares the findings of our 2019 Future of ITSM survey, which covered 13 questions on topics such as ITSM best practice and new technologies. Key findings include that 84% of respondents think that working in IT will get harder over the next three years! Click-through for the full report, no sign up required.