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Akshay Anand

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Akshay is an IT Services Management professional, with over 13 years'​ global experience in designing and implementing ITSM , and managing IT services. He has extensive experience in delivering ITSM transformations, leveraging tools such as ServiceNow and holds the ITIL Expert Certification. He is currently the ITSM Service Architect and Product Manager at AXELOS.

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6 Tips for Successful ITIL Adoption

ITIL – the popular IT service management (ITSM) best practice framework – can be tough for people to wrap their heads around. So, to...