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Earl Begley

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Earl is a Project Director for Compliance and Standards at San Francisco International Airport, focused on earning ISO/IEC 20000-1:2011(E)® certification by 2019. He has previously worked with IT teams in manufacturing, health care, and higher education over a 25+ year span. In his free time, he curates social media service management content, snaps photos of things he finds interesting, and explores the wilds of the San Francisco Bay area.

FEATURED ARTICLES

IT Service Desk Life in 2017 

The findings of the Sunrise Mobile & Summer Survey are in and make for some interesting reading – validation of many things we thought were happening, but also other...
The Road of SIAM

Navigating the Road to SIAM