Home Authors Posts by Elina Pirjanti

Elina Pirjanti

2 POSTS 0 COMMENTS
As an ITSM consultant, Elina is working between the ITSM processes, tools, development, and operations. Her ambition is to enhance the relationship between IT service providers and their customers. She focuses on the most important aspect – that the service organization exists to satisfy the customers!

FEATURED ARTICLES

Improving IT Service Delivery – We All Need a Little BRM

I read somewhere that the best IT department is one that is invisible and everything just works. On the ground, I also see IT...