DevOps has changed the face of IT meeting the needs of business operations – from product design to the delivery stage. But the elephant in the room remains, in many cases, how to avoid a collision between DevOps and ITSM approaches. This article aims to help.
Ellie Coverdale is a technical writer at Essay Roo as well as at UK Writings. She has been involved in many tech research projects, which she has taken valuable learning experiences from, and she also teaches technical writing classes at Boom Essays.