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Marc Gourvenec

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Marc is the Marketing Director at ServiceAide, with responsibility for digital marketing, marketing programs, and demand generation. Prior to joining ServiceAide, he worked for several IT companies in the networking, security, SaaS, and virtualization environments such as HP, Quest Software, and RSA Security. Marc is an engineering graduated from ESI School in France.

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The Need to Link Incident Categorization and BRM

I recently had the pleasure of acting as track chair at the IT500 (IT in the Park) conference in Edinburgh. A role that’s good...