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Joe The IT Guy

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Joe is a native New Yorker who loves everything connected to IT service management (ITSM). He's a passionate blogger and twitter addict, and is also the resident IT guy at SysAid Technologies.

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IT Staff Motivation: Don’t Let Work Steal the Fun

Working in IT, and particularly in IT support, can be a challenge. After all, you only usually get to speak with your customers when...
ITSM Meet Up

SITS17: ITSM Meet Up