This is the bio of the amazing John Custy

John Custy Photo

ITSM Consultant at JPC Group

John Custy is the Managing Consultant at JPC Group and has spent his career working in IT and service management organizations; providing a practical, pragmatic approach to service management by understanding it’s about the people and outcomes first, then the processes, and finally the technology. He’s also a well known educator and speaker on service management having presented at industry conferences worldwide. In addition to the day job, he is also an Associate Consultant at ITSM.tools.

Some awesome articles by John Custy