What’s the best way to represent your configuration item relationships that are created and managed within your CMDB? Here, Mark O’Brien shares his experiences at Leeds Building Society and tips to help you better visualize your CMDB.
Mark has more than 10 years’ experience in the finance industry, working in a diverse set of IT roles including Software Development, Solutions and Enterprise Architecture and more recently Service Management. A chartered member of the BCS and qualified in ITIL, TOGAF, and other Architecture qualifications, Mark has spent the last 3 years working on finding opportunities for service management and Architecture to work together across strategy setting, the change portfolio and operational needs. Outside of work Mark’s main interests include record collecting, running, Bike trekking and the RNLI.