This is the bio of the amazing Ricardo Lima Neves

Ricardo lima neves

IT Service Management (ITSM) & Automation Coordinator at No company exists for this author (6470).

IT Senior Profissional with 8+ years of experience in IT Service Management projects for Service Desk, Service Catalog, Workflow Processes and CMDB management solutions and also in Business Intelligence (Reporting and Dashboards solutions) - SAP Business Objects, CrystalReports, LANDesk Xtraction and TIBCO Jaspersoft - projects. Highly skilled in Service Management bundle of CA Technologies products.

Some awesome articles by Ricardo Lima Neves