This is the bio of the amazing Roman Jouravlev

ITSM Portfolio Development Manager at AXELOS

Roman is an ITSM Portfolio Development Manager, responsible for the ITIL continual development. He joined AXELOS in 2016 after working for more than 15 years in ITSM, mostly in Russia, as a trainer, consultant, quality manager, and service desk manager. Roman has authored and translated several books and many articles on IT management. An ITIL v2 Service Manager and ITIL Expert, he has delivered nearly every ITIL certification training available since 2002.

Some awesome articles by Roman Jouravlev

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    The global COVID-19 crisis has focused organizations on many things, including continuity planning and disaster recovery. However, it's also highlighted the need for better risk […]