Thought provoking, interesting and relevant, Simone probes the hearts and minds of what makes business and IT tick and enjoys jumpstarting people’s thinking to evolve behaviour and actions at any level. Senior Consultant, master trainer, author, podcast co-host and mentor in various frameworks such as ITIL, DevOps, Resilia, and KCS, Simone is a deeply experienced IT service management leader. You’ll find her actively engaged across social media sharing her 20+ years of experience in strategic and operational business design, development & transformation.
ITSM conferences offer up a variety of learning opportunities, particularly around the future of the industry and innovation. But do you put into practice what you learn? Here, Simone Jo Moore takes us on the magical conference journey.