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Simon King

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Simon is VP of Product Marketing at Plutora. He is a thought leader and innovator in service management. Previously, he held product marketing leadership positions at Numerify, Remedy, and Supportsoft. Prior to his shift to marketing, he led technical support, release management, and QA teams. Outside of work Simon enjoys running in the California hills and sailboat racing on San Francisco Bay.

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Leveraging the Power of Service Management

Rolling out service management best practices and tools across multiple internal support functions is a big task. Each service domain has its own objectives,...