Steven West

Steven worked managing IBM midrange (AS400, iSeries, Power Systems) until 2013 when he moved into service management.  He has 4 years’ experience managing enterprise-sized clients as a Service Delivery Manager (SDM) for a well-known Managed Service provider, before joining Marval Software in late 2017 as an ITSM Product Consultant, using his real-world ITSM experience to help customers mature their ITSM processes, underpinned by Marval’s ITSM solution, ‘MSM’.

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