
Service Management Consultant at TOPdesk
Tuan is a service management consultant at TOPdesk UK. He works with organisations to optimise multi-departmental processes by implementing enterprise service management solutions using a combination of ITSM expertise and industry best practice. He also advises stakeholders through their digital transformation journey, focusing on customer service-orientated design and process strategy, and he help leaders change the way they do things to provide better value to their customers.