28 of the Best ITSM logs

28 of the Best “Company” ITSM Blogs

You can learn a lot of IT service management (ITSM) stuff on social media. Sometimes you learn interesting ITSM nuggets, other times it’s stumbling on the answer to something that you...

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Intelligent Disobedience at ITSM16

I'm lucky enough to be speaking at the itSMF UK’s annual conference (ITSM16) this month. It’s a talk I've previously delivered a few times...
SIAM From the Frontline

SIAM From the Frontline