28 of the Best ITSM logs

28 of the Best “Company” ITSM Blogs

You can learn a lot of IT service management (ITSM) stuff on social media. Sometimes you learn interesting ITSM nuggets, other times it’s stumbling on the answer to something that you...


Intelligent Disobedience at ITSM16

I'm lucky enough to be speaking at the itSMF UK’s annual conference (ITSM16) this month. It’s a talk I've previously delivered a few times...
SIAM From the Frontline

SIAM From the Frontline