28 of the Best ITSM logs

28 of the Best “Company” ITSM Blogs

You can learn a lot of IT service management (ITSM) stuff on social media. Sometimes you learn interesting ITSM nuggets, other times it’s stumbling on the answer to something that you...

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Redefining Service Delivery (from Meek to Magic)

I love speaking at the SDI conferences, not because I love speaking (I do quite like it) but because of stories afterwards. I usually...