Solution Snapshot Overview Solution Snapshots Overview

A big part of is to create independent product reviews of IT service management (ITSM) solutions and ancillary products. Named “ Solution Snapshots” the aim is to provide the reader...


Has ITSM Training’s Focus on Guaranteed Pass Rates Gone Too Far?

Recently, there was a fascinating news item on Dutch television about school exams, which I felt that I needed to translate into English and...
SIAM From the Frontline

SIAM From the Frontline