ITIL 4 Adoption Levels – the News Will Surprise Many
One year on from the launch of ITIL 4, we ran an ITSM.tools survey to assess the level of its adoption across exam and qualification uptake, organizational use, and peoples’ expectations of benefits of the new body of ITSM guidance. The results will likely surprise you.
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed