Using ITSM Tools for Cloud Governance
ITSM practitioners, practices, and tools should be considered important guardrails to add to any cloud adoption project. And there are no excuses for an ungoverned cloud. This article explains the importance of ITSM guardrails for cloud governance and lists several key tools and practices to put those guardrails on the cloud.
How ITSM Can Now Govern the Cloud
For too long IT service managers have been left out of the cloud explosion. Here Stevie Chambers explains how you can finally address the people, process, and technology aspects of cloud service management.
5 Things You Need To Know About The AWS S3 Outage
The AWS S3 outage cued shrieking; gloating competitors; and anti-cloud ideologues. But what really happened and what do you need to know?