The Win(d)s of Change Management – DevSecOps

Change Management Tips - DevSecOps

As part of helping your organization to take a practical and pragmatic approach to change management, the final article in this series looks at change and configuration management, and change management and DevSecOps.

Emergency Changes – How Preparation Helps to Reduce Risk

Emergency Changes

Here Joe the IT Guy shares three tips to consider, and apply, before committing your organization to the risk of an emergency change, from questioning the change’s emergency status to taking the time required to make the best decision possible.

Are Your People, Processes, and Technology Ready for the “New Normal”?

ITSM Capabilities

In a post COVID-19 world many are predicting that increased numbers of employees working remotely will be the new standard. Others are wondering whether we’ll see another COVID-19 style crisis in the near future. Both points offer up an important question: Are your ITSM capabilities – the people, processes, and technology – prepared for the “new norm”?

Change Management: Creating a “Brutally Efficient” CAB

Creating a “Brutally Efficient” CAB

A successful Change Advisory Board (CAB) is a disciplined one! Looking at attendance, process, and other governance aspects, Jan Vromant suggests a set of rules to follow for success that will enable you to transform your CAB into a BECAB – or “brutally efficient” CAB.

Change Management: Change Notifications vs. Approvals

Change Notifications vs. Change Approvals

Change management processes and procedures should be created from the ground up, with scalability, standardization, risk mitigation, and efficiency all at the core. But when defining your process, how do you know when a change notification is sufficient and when an approval is required for a change?