The Software Request Process – What Does Good Look Like?
This article explores the results of an ITAM survey which asks the software licensing and IT asset management community to self-assess the quality of the software request process in their organization. The answers are pretty revealing. See the results here.
8 Tips for Getting ITSM and ITAM Working Better Together
This article explains – via eight tips – why and how your ITSM and ITAM capabilities will be better if you focus on getting them working together for the better. Take a look.
How to Get Started with an Effective Software Asset Management Capability
To help your organization to get started with software asset management, here are seven tips for formulating an effective software asset management capability.
Debunking the Common IT Asset Management Myths
All too often people view IT asset management as an unnecessary expense or they find a multitude of excuses (which are often based on myths) that prevent them from investing time, effort, and money in ITAM capabilities. So this article aims to debunk said myths, and overlay the facts over the fiction.
How ITSM, ITAM, and Security Teams Can Collaborate Around Asset Data
For ITSM, ITAM, and security teams IT asset data is essential, but it can often be generated in silos. Instead, these teams should collaborate to ensure that they have all the insight into assets that they need. This article explains how this can be achieved, with IT asset data available to meet the needs of all three of ITSM, ITAM, and security teams.
SAM Global Report – The Top 5 Takeaways
This article looks at some of the findings and analysis from the recent SAM Charter Software Asset Management Global Report, offering a glimpse into how many organizations are scoring with their SAM maturity.
ITIL 4’s ITAM Practice and the Software Support and Maintenance Review Process
With ITAM now considered part of ITIL 4 best practice, this article helps with a process that might not be considered as a core SAM capability, but should be in place if your organization wants to make best use of the valuable asset data at its disposal – the Software Support and Maintenance Review process.
What’s Preventing Greater ITAM Adoption?
What’s holding up widespread ITAM adoption? And are IT organizations really acting in the best interests of the business without ITAM? We think not.