Which ITSM Topics Will Interest You, and Your Peers, in 2019?
Which IT service management (ITSM) topics would you like to see our content focus on in 2019? Please take our quick poll and then read on to find out more about a year in the life of ITSM.tools’ content and readership, and to see how we shaped our content plan around last year’s votes.
AIOps – Connecting ITSM and ITOM to Increase Service Quality
Here we look at the real-world operational benefits of using AIOps to connect ITSM and ITOM, and how you can get started.