5 Ways SIEM Can Benefit ITSM Teams
Security Information and Event Management (SIEM) is a security management approach that combines two traditionally separate areas: Security Information Management (SIM) and Security Event Management (SEM). This article looks at how it works with ITSM.
Security Patch Management: Trends and Predictions for 2024
This article looks at the current state of security patch management, along with trends and predictions for how it may change (or stay the same) in 2024.
Application Security: What ITSM Pros Need to Know
This article explains how application security is becoming an important part of ITSM practice, common technologies and tools, and best practices that can help you enhance security for your organization’s application portfolio.
IT Security and ITSM: Effective Collaboration in the Face of Attacks
What makes a security incident process successful? How can teams respond more efficiently? Why are changes like cloud migrations making this harder? This article explores and aims to help.
What ITSM Pros Need to Know About Network Security
This article takes a look a look at some of the network security technologies and solutions that ITSM professionals need to know about, including intrusion prevention systems and secure access service edge.
Advanced Techniques for Security Patch Management
This article by Gilad David Maayan explains why patch management is an essential organizational capability & details some common methods for undertaking patching.
How to Improve the Patch Management Process
The typical patch management process consists of much more than simply implementing the update. Alongside the physical deployment, each organization will have its own change management process. This work can be tedious, thankless, and time-consuming. This article offers help to make patching easier.
What ITSM Practitioners Need to Know About Cybersecurity Threats in 2021
The cyber threats landscape is expected to change in 2021. As hackers discover new ways of compromising your business, ITSM personnel must be ready for any attack. Here’s what you need to know.
What Are Your ITSM Priorities for 2021?
This article by Stephen Mann walks through what he thinks should be atop of your list of ITSM priorities for 2021. From security to wellbeing, business resilience to machine learning, your number 1 priority is likely not what you think it should be…
The 5 Hottest ITSM Trends and Topics for 2019
Find out what ITSM professionals would like information on, and help with, in 2019 based on our recent reader poll; and get an idea of where the ITSM industry is looking, and potentially heading, in the year ahead. The results are relatively different to those of 2018!