Good Attitudes Are Still Prevalent in ITSM
Here Ivor Macfarlane illustrates some of the “good attitudes” conversations that he had as part of a new initiative – ITSM Genie Bar. Take a look.
5 Questions to Ask Before Introducing ITSM
This article outlines advice for introducing ITSM to help to ensure that you prevent your company from making many of the common ITSM adoption mistakes.