The Software Request Process – What Does Good Look Like?
This article explores the results of an ITAM survey which asks the software licensing and IT asset management community to self-assess the quality of the software request process in their organization. The answers are pretty revealing. See the results here.
How to Get Started with an Effective Software Asset Management Capability
To help your organization to get started with software asset management, here are seven tips for formulating an effective software asset management capability.
3 Tips for Better Software License Management
With ITAM now one of ITIL 4’s 34 management practices, it’s time to raise awareness of all things ITAM-related, including software license management. So, to help this article offers three practical tips on how to get a better handle on your software licensing obligations.
How to Use SAM to Create and Maintain your CMDB
While much has been written about the need for ITSM and ITAM to work closely together, in this article Rory Canavan goes a step further to explain how software asset management can add value to ITSM’s service configuration management practice.
SAM Global Report – The Top 5 Takeaways
This article looks at some of the findings and analysis from the recent SAM Charter Software Asset Management Global Report, offering a glimpse into how many organizations are scoring with their SAM maturity.
ITIL 4’s ITAM Practice and the Software Support and Maintenance Review Process
With ITAM now considered part of ITIL 4 best practice, this article helps with a process that might not be considered as a core SAM capability, but should be in place if your organization wants to make best use of the valuable asset data at its disposal – the Software Support and Maintenance Review process.
Why is Software Asset Management So Easy?
What are the three most common software asset management (SAM) mistakes? What are the challenges and truths of SAM? And what questions should you be asking SAM tool vendors? Find all your answers here.
What’s Preventing Greater ITAM Adoption?
What’s holding up widespread ITAM adoption? And are IT organizations really acting in the best interests of the business without ITAM? We think not.