GDPR – A Great ITSM and Enterprise Service Management Use Case
Did you know that ITSM tools are perfect places for organizations to run their GDPR processes from? Here Richard Josey explains.
ITSM in 2018: So Much to Do, So Little Time
ITSM in 2018 – It’s that time of the year (again) when everyone and their dog (or cat, if you’re more of a cat person) writes their IT service management (ITSM) predictions for the new year ahead. I’m not knocking them (well I do a little later on), because they’re good things in that they […]