We take the quality of the content written for the site very seriously and, as such, we have created these tips and guidelines to help you to make the most of your content in terms of maximizing your readership.
The readers of ITSM.tools content, no matter the writer, are IT and IT service management (ITSM) professionals looking for help and advice. So please bear this in mind when creating content – that you’re writing for an IT audience, rather than for end users, and they’ll be looking for some form of return on the time they invest in reading your words.
They’ll also be looking for information that can help them with today’s issues not just predictions of the future. In this respect, you might feel that you’re treading over old ground, but don’t let this worry you – what we call “back to basics” submissions are often some of the most popular and appreciated content.
Finally, if you’re new to writing and struggling to get started, please take a look at our other articles for inspiration and an idea of how to structure your message.
First of all, before submitting your proposed content, we highly recommend reading some of our latest posts to develop a sense of what we publish. Please then adhere to the following guidelines to increase your chances of your content being accepted:
Where possible, if suggested content doesn’t meet our guidelines we’ll work with the author to help improve their article. This will be done via our content review process. However, please note that any overly self-promoting content will be automatically rejected.
Once we receive your proposed content you can expect to hear back from us within 1-2 working days. We will then send you back your content complete with our editorial mark up and comments for you to process. Quality content takes time to edit and prepare, therefore it is possible that your content will go through more than one round of edits before publication. Once finalized, we will let you know the planned publication date of your article. We will also notify you as soon as the post is published.
We’re looking for any content related to ITSM, as well as sister topics such as IT asset management, IT financial management, DevOps, enterprise service management, SIAM, etc. Content suggestions include:
Please submit your full draft in a Word document to [email protected]. If your post is accepted we’ll also require you to provide a 60-word biography along with links to your social networks.
If you have industry news to share, we ask that you submit to us your overview and/or press release (ideally ahead of its publication) by emailing us at [email protected]. We may not always publish your press release in its entirety, but if it’s of great interest to readers we might write our own article based on your news. We may need to schedule a short phone conversation to enable us to do this.
If you have any other questions related to our editorial guidelines, or if you’d like to discuss potential topics and suggestions, please contact us at [email protected].