This is our

Transparency Statement

At our mission is to help IT professionals – wherever they are in the world – by providing useful ITSM tool reviews, articles, best practice content, and industry news. In addition, we also work to assist ITSM tool vendors, and their partners, to better market their capabilities to the ITSM community.

In supporting this mission, is committed to transparency. We want readers and partners to understand how we’re funded and, more importantly, who is doing the funding. As such, we provide a public list detailing each of our vendor partner and client relationships. This can be found below and also includes the clients of Quick Content Limited, the parent company of

The word client denotes a paid relationship for any services purchased within the last 24 months. Services may include:

Advisory & Consultancy
Event Attendance & Coverage
Creation of Marketing Collaterals
Licensing of ITSM Tools Reports or Reviews
Marketing Services
Design Services
if you'd like to know more about our service offerings please complete this form and we'll send you a full overview.

The word partner denotes a non-paid relationship. We do not charge vendors to share their industry news, participate in reviews (option to license post publication only), or publish their content on our website. Vendors are subject to the same editorial guidelines as any other individuals. These can be found here.

Vendor Client Relationships

Vendor Partner Relationships

This transparency statement will be updated regularly, and we appreciate your feedback in helping us to make it more helpful to both IT professionals and vendor partners and clients. Please send any feedback related to our transparency statement to or use our contact form.

This transparency statement was last updated on 13th July 2018.