ITIL Articles
- Posted by Ivor Macfarlane
- on
Intelligent disobedience is a concept that can – and should – apply to any aspect of ITSM. And done well it can deliver significant benefits. See more here.
- Posted by Duncan Watkins
- on
Do your change advisory board (CAB) meetings go on endlessly? Don’t worry, help is at hand with some ideas on how you can help your business succeed.
- Posted by Stephen Mann
- on
So what did the authors add to the ITIL and ITSM ecosystem by contributing to the ITIL Practitioner Guidance publication?