40 of the Best ITSM Blog Sites
Here Sophie Danby shares a list of what she believes are currently the best ITSM blog sites including vendors, member organizations and consultancies. There’s 40 in total. Read the list here.
Why Being Vendor-Neutral Resolves ITSM Tool Implementation Cost Problems
As enterprises consider their IT strategies for the next 12 months, they need to reassess one particular area – how to tackle the excessive ITSM costs that undermine wider digital transformation objectives.
Another 10 Tips for Better ITSM Software Selection
10 tips for ITSM software selection focused around “configuration, customization, and integrations” and “vendor relationship and (lack of) communication” needs.
The Flawed Nature of ITSM-Tool Peer Reviews Sites
In his latest blog, Stephen Mann dives into the nature of ITSM-Tool Peer Reviews sites, and shares his thoughts on why they’re misinforming the industry.