Cloud Cost Management: What ITSM Pros Need to Know
Whether you’re looking to optimize your organization’s existing cloud usage or planning a move to the cloud, this article explains how to manage costs effectively.
Eliminating Silos and Sharing Data
To illustrate what Digital Transformation looks like in practice, Roy Atkinson looks at how one company—FPT Software—helps guide its customers through transformation.
The Future of ITSM Includes Distributed SaaS Management
IT service management needs to evolve to support, accelerate, and improve business performance through better delivery of IT services. This includes the need for distributed SaaS management.
How to ITSMify a Cloud Engineer
Cloud practitioners are usually deeply technical and experts in cloud architectures and software development. However, they’d also benefit from ITSM knowledge when it comes to putting their projects into production. Here Stevie Chambers explains how to achieve this.
Using Blue-Green Deployments and Canary Releases in ITSM
Here Stevie Chambers explains two extensions of Blue-Green Deployments and Canary Releases to being controlled by ITSM tools for both cloud and non-cloud scenarios.
Cloud Helped Society Survive COVID-19 – What About Your Organization?
As business returns to normal, or a “new normal,” following the COVID-19 crisis, their experiences with cloud adoption can help your organization to reconsider the benefits of cloud and to better prepare for any future crises. Here this article explains.
Using ITSM Tools for Cloud Governance
ITSM practitioners, practices, and tools should be considered important guardrails to add to any cloud adoption project. And there are no excuses for an ungoverned cloud. This article explains the importance of ITSM guardrails for cloud governance and lists several key tools and practices to put those guardrails on the cloud.
How to Run Your Cloud with ITSM Guardrails
This article looks at how organizations can “wrap the cloud with ITSM” for most end users – which helps to create governance “guardrails” for its use. These guardrails simultaneously make the cloud “easier to eat” while also ensuring that it’s also compliant and well-governed.
3 Cloud Myths Debunked
There are still organizations out there that are loath to make the move to the cloud. Sometimes the reasons for staying on-premises are very real, but sometimes it might be a case of believing many of these nigh decade-old cloud myths…
8 Tips for Building a Seamless Cloud Migration Strategy
When it comes to cloud migration, IT decision makers often worry about things such as moving complex workloads and possible data loss – but it doesn’t have to be problematic. In this article we share eight tips for building a seamless cloud migration strategy that will help your organization to get things right.