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SITS 2022: Why I’m Excited for the Return of In-person ITSM Events

Posted by Vawns Murphy
on May 10, 2022

The COVID-19 pandemic has taken a toll on our community. It was rough, and now that the world is returning to normal, here are some things to look forward to at in-person ITSM events such as SITS 2022.

40 of the Best ITSM Blog Sites

Posted by Sophie Danby
on May 5, 2022

Here Sophie Danby shares a list of what she believes are currently the best ITSM blog sites including vendors, member organizations and consultancies. There’s 40 in total. Read the list here.

Problem Management Isn’t Just for Incidents

Posted by Michael Keeling
on May 4, 2022

What is a “problem”? If your mindset is influenced by ITIL, you might be missing out on the inherent potential of problem management. Here Michael Keeling explains.

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SIAM and SLAs

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