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We’re an independent IT service management website – home of best practice, high-quality, and freely-available ITSM content written by ITSM practitioners, ITSM consultants, ITSM trainers, ITSM tools vendors, and IT industry analysts. All were created to make your ITSM and business outcomes better. Get reading about the latest ITSM, ITIL, and ITSM tools trends!

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Illustration of a shattered USB drive breaking apart, representing data loss from a deleted partition

Important IT Support Skills: How to Recover a Deleted Partition on a USB Drive

Losing access to a USB drive partition does not necessarily mean your data is gone. In many cases, deleted partitions, file system corruption, and accidental formatting only make files inaccessible rather than permanently erased. This guide explains how to recover USB data from a formatted or deleted partition, restore lost partitions using Windows tools and recovery software, and apply best practices to prevent future data loss.
Olympic rings illustration with small AI robot agents standing beside them, representing agentic AI coordination in ITSM

What ITSM Can Learn from the Olympics in the Agentic AI Era

The Olympics demonstrate that success depends on teamwork, preparation, governance, and seamless coordination – not individual talent alone. Discover how these same principles help IT organizations deploy Agentic AI successfully through better context sharing, AI governance, continuous validation, and clearly defined AI responsibilities.
Illustration of a person presenting an ITSM webinar on a laptop screen, with a live chat bubble and audience engagement icons

ITSM Webinars: Free On-Demand ITSM & ITIL Webinars

This “living” article has been created as a handy resource that lists the ITSM webinars ITSM.tools has participated in since 2021. It was most recently updated in 2026 with new webinars as needed.
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