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Crowded marketplace of software storefronts, illustrating the range of vendors buyers must choose between beyond the Gartner Magic Quadrant

Most Software Buyers Misuse the Gartner Magic Quadrant

Most buying committees treat the Gartner Magic Quadrant as a product ranking, and Keith Andes, a former Gartner analyst, says that’s not what it measures. He walks through what the two axes represent, why leadership position doesn’t equal best fit, and where Gartner Critical Capabilities and the five-step BuySmart process come in once you’ve built a shortlist.
X-ray style illustration of a person's head overlaid with circuitry, representing IT asset visibility for cybersecurity

You Can’t Secure What You Can’t See: Why IT Asset Management Is the Foundation of Cybersecurity

You can’t secure what you can’t see. ITAM gives IT teams real-time visibility into who owns every device, what happens to assets during onboarding and offboarding, and how ready they truly are for an audit – closing the gaps that turn into costly incidents.
Database server locked inside a metal cage, representing data control under on-premises ITSM

Seven Signs On-Premises ITSM is Still the Right Call for Your Organization

Cloud ITSM often makes sense, until it doesn’t. The article sets out seven concrete situations, air-gapped networks, sensitive CMDB data, data sovereignty, latency-sensitive change control, total cost of ownership, audit evidence, and vendor lock-in, where an on-premises ITSM tool deployment is the better fit. If two or three apply to your organization, it argues, cloud may not be the safer default it’s assumed to be.
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