Here we outline survey results related to the continued high levels of ITSM tool churn, what reasons people give for changing tool, and what it maybe means.
Service integration and management is rapidly growing in popularity. But what is it? How can you benefit from it? More importantly, why should you care?
The recent LinkedIn UI situation is a great opportunity to take stock of how we design and release new products and services in corporate IT. Here’s why.
As ITSM tool vendors LANDESK and HEAT unite to form “Ivanti”, Stephen Mann gives his thoughts on why it was necessary and what it means for the future.
See why “blockchain organizing” means the IT landscape, first design and architecture and after that development and management, will fundamentally change.
